Cancellations
1.1. We reserve all rights to refuse providing a service, or to alter the terms of the service, without assigning any reasons for the same.
1.2. Without limiting the foregoing, we may refuse to honor your request for a service (“service request”) due to inaccuracies or errors in service description or pricing information, an inability by a vendor to perform the service in question for any reason whatsoever (regardless of whether we have been made aware of such inability), unavailability of a suitable vendor (regardless of whether a vendor deemed suitable was later deemed unsuitable and regardless of whether the unsuitability was known or ought to have been known). We may also require additional verifications or information before accepting any service request. We may contact you if all or any portion of your request is cancelled or if additional information is required to accept your service request.
1.3. In the event you desire to cancel your service request, you shall intimate us of such desire within 24 (twenty four) hours of the service request being made and shall request a cancellation (“cancellation request”) through the website. We reserve the right to accept or reject cancellation requests without assigning any reasons.
1.4. If we receive a cancellation request and the service request has not been processed / approved by us, we shall cancel the service request. We will not be able to cancel service requests that have already been processed or where cancellation requests are made after the expiry of 24 (twenty hours) from making the service request.
1.5. We shall have the full right to decide whether a service request has been processed or not, and you agree not to dispute the decision made by us in this regard.
Refund Policy
We strive to ensure that the services you avail through the startup zone are the best in the industry.
In case you pay for the services but later wish not to avail them if we have not started the work, we shall issue a refund of only the professional fees. If some part work is done, then the management of the startup zone shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. If the entire service is delivered then no refund shall be issued.
Use of content
2.1. With respect to any materials you submit or make available on the website as part of the service request or otherwise, you grant us with a perpetual, irrevocable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and disseminate such materials or any part of such materials. You hereby represent, warrant and covenant that you shall have all rights to any materials you provide.
Proprietary rights
2.1. You hereby acknowledge that we own all rights, titles and interest in and to the website and to any and all proprietary and confidential information contained therein (“information”). The website and information is protected by applicable intellectual property and other laws.
2.2. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos and artwork (collectively, “content”) is protected by applicable intellectual property rights and is our property. You may not (or enable others to) copy, display, modify, republished, publicly display, encode, translate, transmit or distribute content in any manner without our express prior written consent.
Disclaimer of warranty
All contents, service descriptions, projected timelines and prices on the website are provided to you “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. We neither endorse nor are responsible for (a) the accuracy or reliability of any opinion, advice or statement made on or through the website by any party other than us. Under no circumstance will we be liable for any loss or damage caused by your reliance on information obtained through the website or your reliance on any service obtained through the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the website, or obtained from any vendor. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, service, or other content.
Limitation of liability
You expressly understand and agree that we, our subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, opportunity, goodwill, use, data or other intangible losses, or resulting from use of the website.
Indemnification
3.1. You agree to indemnify, hold harmless, and defend us, our licensors, suppliers, officers, directors, employees, agents, affiliates, subsidiaries, successors and assigns (collectively “indemnified parties”) from and against any and all liability, loss, claim, damages, expense, or costs (including but not limited to attorneys’ fees), incurred by or made against the indemnified parties in connection with any claim arising from or related to your (or anyone using your account’s) use of the services, the website or the materials.
3.2. You agree to fully cooperate at your expense as reasonably required by an indemnified party. Each indemnified party may, at its election, assume the defense and control of any matter for which it is indemnified hereunder. You shall not settle any matter involving an indemnified party without the consent of the applicable indemnified party.
Disputes
4.1. Any disputes arising out of the provision of services through the website shall be governed by laws india. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts in bengaluru, karnataka
